Case Studies

Airport technologies

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Self Service Technologies

Baggage Handling Systems

Airport operation systems

Airport Operation Systems

Airport Operations and Maintenance

Operations and Maintenance

Checkpoint Screening

A sustainable approach to the future

Airport Business Magazine 2019 40 Under 40

Schiphol Airport—Smart Security Lanes

Schiphol Airport, Smart Security Lanes - Enhancing security compliance while improving the passenger experience.

Innovation through co-creation

Passenger Terminal Expo 2021

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Melbourne Airport—Self Bag Drop

Learn more about the creation of the first purpose-built, dedicated Automated Bag Drop system in the world. 

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Dallas Love Field Airport—Modernization Project

Learn more about the expansion of Dallas Love Field with their innovative approached to the CBRA room.

Dallas Love Field - Modernization Project

Many great things occurred in 1970; you could see the Beatles or Jimmy Hendrix in concert and, the world’s first jumbo-jet, the Boeing 747 made its first commercial flight across the Atlantic Ocean.
In May of the same year, another progressive step in aviation was also taking place with the founding of Intersystems.
For the last 50 years, the company has played a vital role within the aviation industry with its advanced software solutions combined with a laser focus on quality, innovation, and delivering a value enhanced experience to its customers.
How does a business thrive across five decades? One word. Innovation.
Always ahead of the curve, in the early days of operation, Intersystems developed an advanced Flight Information Display Systems (FIDS) and a range of high-quality CRT displays which were networked and featured high resolution with high refresh-rates.
Fast forward to the early ’90s, the company was well ahead of its time with the creation of wide-screen 16:9 displays, before they were commercially available and FIDS received it’s graphical user interface (GUI) along with the most advanced feature set in the market.
Bruce Allen, Intersystems Chief Executive Officer, commented, “We have always been early adopters of the latest technology, for example, graphical interface, ethernet networked displays, high-resolution, 100hz refresh rates, use of colour graphics, TCP/IP Ethernet communications and advance display techniques with visibility rules.”
Given the staggering advancements in technology, when asked how the company decides which innovations to pursue, Bruce responded, “We view technology through the lens of our customer. Does it make sense and deliver considerable benefits and value to our customers? If it achieves this, only then do we bring it to market.”
Intersystems takes pride in the many prestigious projects delivered around the world in addition to their long term customer partnerships spanning up to 30 years, among these, including Adelaide Airport, Vancouver Airport, and Pudong Airport.
<h5>Today, Intersystems supports airport sites across the globe, handling approximately 10 percent of global passengers and flight movements.</h5>
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“Our point of difference has always been our people; I may be biased, however, I consider them to be among the most brilliant, creative, and dedicated team I have had the pleasure to oversee. With offices spanning the globe, including Australia, China, and America, keeping a commitment to innovation, collaboration both internally and externally is what has enabled us to succeed while still maintaining the ability to be nimble and responsive to our customers and the industry’s needs,” Bruce stated.
Intersystems was acquired by Daifuku Group in late 2019, for Bruce, he sees this as yet another integral milestone to the businesses future development plans.
He continued, “The acquisition by our parent company Daifuku Co.,Ltd. sets us up for continued success. Intersystems have become a crucial part of the Airport Technologies strategy. Our products are currently undergoing a significant R&amp;D project to complete the rapidsuite 6 range as a fully integrated, web-enabled tier-1 Airport Operational System (AOS) delivered either via the cloud or on-site.”
“As we’ve begun integrating into the wider Airport Technologies group, our staff numbers are increasing along with our market reach. We feel very positive about the future opportunities for both our business and people.”
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About Intersystems 
For fifty years Intersystems has provided innovative, clever thinking, operational business solutions to the airports industry that result in highly functional, top-end products that reduce risk, task times and provide outstanding performance.
<a href="http://www.inter-systems.com">Website: www.inter-systems.com</a> 
Facebook: <a href="https://www.facebook.com/IntersystemsIBD">https://www.facebook.com/IntersystemsIBD</a> 
Twitter: <a href="https://twitter.com/IntersystemsIBD">https://twitter.com/IntersystemsIBD</a> 
LinkedIn: <a href="https://www.linkedin.com/company/intersystems-group">https://www.linkedin.com/company/intersystems-group</a>

Intersystems marks significant milestone as they celebrate their 50th birthday

<a href="https://www.hial.co.uk/sumburgh-airport/" target="_blank" rel="noopener noreferrer">Sumburgh Airport</a> is the main airport serving the Shetland Islands, with direct flights to, and from, Aberdeen, Edinburgh, Glasgow, Inverness and Kirkwall. <a href="https://www.hial.co.uk/" target="_blank" rel="noopener noreferrer">Highlands and Islands Airports Ltd (HIAL)</a>—the company that operates and manages the airport—planned an upgrade to the hold baggage screening equipment in order to meet new European regulation.
As a result, Daifuku Airport Technologies in the UK have been brought in to upgrade Sumburgh’s baggage handling system—making it compliant with Standard 3 Hold Baggage Screen (HBS) technology. To achieve this, changes need to be made to the existing in-gauge outbound system and the preboard search. Integrating the new Smith CTX9800Si and 3D baggage screening scanner is also required.
Sumburgh Airport’s General Manager, Andrew Farquhar, said: “We are delighted to work with Daifuku Airport Technologies on this project—they were awarded the contract following a competitive tender process, and the project is on track for completion by the end of July, 2020.”

Daifuku Airport Technologies awarded renovation contract for Scotland’s Sumburgh Airport

SAS <a href="https://www.brest.aeroport.bzh/sas-aeroports-de-bretagne-ouest" target="_blank" rel="noopener noreferrer">Aéroports de Bretagne Ouest (ABO)</a> had a fantastic 2019. Their <a href="https://www.brest.aeroport.bzh/" target="_blank" rel="noopener noreferrer">Brest Bretagne Airport</a> surpassed its passenger record, welcoming 1.2 million travellers (up 12% from 2018).
This success is the result of ABO undergoing considerable work—modernising, extending and bringing their equipment in line with current standards.
However, the organisation hope to continue breaking records, and aim to see 2 million annual passengers using their Brest airport by 2035. As part of this, ABO have brought in Daifuku Airport Technologies to modify both Brest and Quimper airports’ baggage conveyor systems.
Daifuku Airport Technologies will now support Brest Bretagne Airport’s ambitious growth by supplying a new hold baggage control system. This includes the integration of two explosive detection systems and an automatic tag reader.
As for <a href="http://www.quimper.aeroport.bzh/" target="_blank" rel="noopener noreferrer">Quimper Bretagne Airport</a>, Daifuku Airport Technologies will integrate the new hold baggage screening equipment.

Daifuku Airport Technologies secures new BHS contract for Bretagne Airports

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Airport technologies and solutions

Self Service Technologies

Baggage Handling Systems

Airport Operation Systems

Operations and Maintenance

Checkpoint Screening

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Innovation through co-creation

A sustainable approach to the future

Airport Business Magazine 2019 40 Under 40

Passenger Terminal World 2021 - Amsterdam

Latest news

Intersystems marks significant milestone as they celebrate their 50th birthday

Daifuku Airport Technologies awarded renovation contract for Scotland’s Sumburgh Airport

Daifuku Airport Technologies secures new BHS contract for Bretagne Airports

Get local support from a global network

Together, we keep the world moving.

Trusted partner of airports globally

Airport technologies and solutions

Self Service Technologies

Baggage Handling Systems

Airport Operation Systems

Operations and Maintenance

Checkpoint Screening

We think differently

Innovation through co-creation

A sustainable approach to the future

Airport Business Magazine 2019 40 Under 40

Passenger Terminal World 2021 - Amsterdam

Featured Case Studies

Melbourne Airport—Self Bag Drop

Dallas Love Field - Modernization Project

Latest news

Intersystems marks significant milestone as they celebrate their 50th birthday

Daifuku Airport Technologies awarded renovation contract for Scotland’s Sumburgh Airport

Daifuku Airport Technologies secures new BHS contract for Bretagne Airports

Get local support from a global network