Case Study

Toronto Pearson International Airport

Planning for exponential growth


The Greater Toronto Airport Authority (GTAA) decided to invest in optimizing the utility and capacity of their existing infrastructure in purist of becoming a world-class facility. Furthermore, the Canadian Air Transport Security Authority (CATSA) changed its procedures and policies from a 5-level Hold Baggage Screening to a 3-level Hold Baggage Screening.


decrease in baggage-related issues


various conveyor types

47 million

passengers annually


Equipment provided

  • 1,300+ types of conveyors
  • 18 CTX 9800 EDS Machines
  • 3 Tilt Tray Sorters
  • 21 Automatic Bag Tag Readers
  • 14 Vertical Sortation Units
  • WebbView including SCADA

The pursuit of becoming a world-class facility

To provide a new conveyor system to Canada’s largest and busiest airport without interruption, we used a phased implementation plan for the various types of security screening required, including TransBorder, International, and Domestic. This vital project lasted approximately 5 years due to the design-build nature and the phased implementation plan. The security over-haul required significant reconfiguration of the baggage system and the outdated security machines were replaced with state-of-the-art high-speed x-ray machines.

Awarded Most Improved Airport in North America

Improvements in systems and processes, combined with employee leadership and teamwork, led to a 90 percent decrease in reported baggage-related issues in 2017 compared to the previous year.

The technological upgrade now aligns with international screening policies and the consolidation of the screening equipment into one area for each sector’s product will make future upgrades and equipment life cycle changes efficient and more cost-effective.


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